Contact Us
Weโre Always Happy to Hear From You
At The Urban Pet, we value every question, message, and piece of feedback from our customers.
Whether you need help with an existing order, have questions about our products, or simply want to learn more about our pet essentials, our support team is here to assist you.
Weโre committed to providing friendly and helpful service and will do our best to respond as quickly as possible during our support hours.
Get In Touch
Phone / Text
+1 323 664 4700
Mailing Address
The Urban Pet
4475 Santa Monica Blvd
Los Angeles, CA 90029
United States
Customer Support Hours
Monday โ Friday
9:00 AM โ 6:00 PM (PST)
Need Help With An Order?
If your message is related to a recent purchase, please include your order number and any relevant details.
This helps our team locate your information faster and provide you with the right assistance.
Thank you for choosing The Urban Pet.
We appreciate your trust and look forward to helping you create a happier, more comfortable experience for your pets.